We Are Here to Help

Whatever you are going through, you do not have to face it alone. Desert Sun offers free, confidential programs for people of all ages across the South Okanagan and reaching out is the first step.

Crisis Line: 1 877 723 3911 Call Us: (250) 498-2538

What You Can Expect from Desert Sun

We know that asking for help can feel difficult. Here is what we want you to know.

$0
Most Programs

Virtually all Desert Sun programs are provided at no cost. Fee for Service counselling is also available for needs that extend beyond our funded programs.

100%
Confidential

What you share with us stays with us. Your privacy is protected at every step.

No
Referral Needed

You can contact us directly. No doctor’s note or agency referral is required to get started.

24/7
Crisis Support

Our crisis line is available around the clock, every day of the year. Help is always a call away.

Immediate Help

Are You in Crisis Right Now?

If you or someone you know is in immediate danger, call 911 first. Once you are safe, our crisis line connects you to trained support - 24 hours a day, 7 days a week, including holidays. The Women’s Crisis Line is available for women age 16 and over, 8:00 am to 10:00 pm daily.

Call 911 - Emergency Crisis Line: 1 877 723 3911 Women’s Line: (250) 485-7777

What Kind of Help Are You Looking For?

Select what best describes your situation to find the right Desert Sun program for you.

I need to get to safety

Crisis & Shelter

If you are experiencing family violence or abuse and need a safe place to go, Desert Sun can help. Our Cindy Taylor Safe Home provides emergency shelter for women and children, 24 hours a day. Our Youth Shelter supports youth at risk of homelessness.

  • Cindy Taylor Safe Home - women & children fleeing violence
  • Youth Shelter - youth at risk of homelessness
  • Pet-friendly safe home, dry facility
  • Call now: 1 877 723 3911
Crisis & Safety programs →

I want to talk to a counsellor

Free Counselling

Desert Sun offers free individual and group counselling for men, women, children, and youth. Our trauma-informed counsellors provide a safe, confidential space to work through whatever you are facing at your own pace.

  • Men’s Counselling
  • Stopping the Violence Counselling (19+)
  • Child & Youth Counselling (ages 3–18)
  • All referrals go through (250) 498-2538 ext. 0
Counselling programs →

I need parenting support

Families

Whether you are a new parent or navigating family challenges, Desert Sun has a program to support you. All parenting programs are free, welcoming, and judgment-free.

  • Nobody’s Perfect - for parents of children 0–5
  • Circle of Security
  • DS Cooks - Community Kitchen & parent connection
  • Mother Goose - rhymes, songs & early language
  • Call: (250) 498-2538
Parenting programs →

I am a senior needing support

Seniors 60+

Our seniors’ programs help older adults stay connected, independent, and safe. From transportation to home support to elder abuse prevention, Desert Sun is here for seniors in Oliver, Osoyoos, and Okanagan Falls.

  • Better at Home - non-medical home support services
  • TAPS - Therapeutic Activation Program for Seniors
  • Community Lift - transportation to appointments
  • Call: (250) 498-2538 or (250) 495-6925
Seniors programs →

I am a young person needing help

Youth

Desert Sun works with children and youth ages 3 to 18 through counselling, school-based programs, shelter, and youth connection programs. You can reach out yourself or be connected through your school or family.

  • Child & Youth Counselling - ages 3–18
  • Youth Shelter - safe housing for at-risk youth
  • School-based counselling through SD53 and OIB
  • Call: (250) 498-2538
Youth programs →

I am not sure what I need

We Can Help

That is completely okay. You do not need to know which program is right for you before reaching out. Our staff will listen, ask a few gentle questions, and help connect you to the most appropriate support within Desert Sun or elsewhere in the community.

  • Call or email - no right or wrong way to start
  • Staff can help identify the right fit
  • Referrals to community partners available
  • Call: (250) 498-2538
Contact us today →

How to Access Support

Reaching out is simple. Here is how to get connected to a Desert Sun program.

01

Call or Email Us

Reach out by phone at (250) 498-2538 (Oliver) or (250) 495-6925 (Osoyoos), or email admin@desertsun.ca. No referral is needed.

02

Tell Us What You Need

A staff member will listen and ask a few questions to understand your situation. You do not need to have all the answers. We will help you figure out the best next step together.

03

Get Connected to Support

We will connect you to the right program whether that is within Desert Sun or with a community partner. All programs are free. We will walk with you every step of the way.

You deserve support.

Whatever you are going through, Desert Sun is here. Our programs are free, confidential, and available to everyone in the South Okanagan. Reach out today.